Testimonials
Our Homeowners Speak Out
What our homeowners say about us is important because it isn’t what we say, but what we do… and our homeowners have witnessed first hand, that we do what we say. This is important because a new home is the largest purchase most of us make in our lifetimes
These testimonials are unedited and in some instances relate frustrations. It is unrealistic to expect that a homebuilder that has been in business for nearly four decades, not to have had a few frustrated customers along the way. Our objective has always been to turn frustrated, and potentially unhappy, customers into satisfied homeowners.
Nothing we can say tells you as much about us as what our customers say. Following is a sampling of what hundreds of Omega homeowners, in their own words, have said about Omega Builders.
 |
Robert & Jacalyn Ortiz
“From day one of our home search to the present, the Omega Team has been easy to work with. They are thorough, knowledgeable and never ‘pushy’… they do not need to be! Every phone call to the Omega staff has been treated with respect, amazing promptness, and accuracy; we ask, and it is done, just like that… and cheerfully we might add! We are very impressed with the ‘Energy Star’ features of our new home and as of January 25, 2009, we have not had to turn on the heat this winter; when there is a chill in the air, we build a fire in the fireplace and the heat remains in the house for a long time. Transferring to a new location is reason for apprehension and concern; however, Omega Builders made it go smoothly and without regret. In fact, this was our smoothest and easiest transfer ever. ”
|
 |
Mike, Heather, Christian, & Garrett Rogers
“We began our family and careers in Temple, Texas as our first Omega home was completed in 2001. After seven years, we had outgrown our living space. We had experienced a closeness getting to know our builder's team the first time, therefore, we looked no further than Omega Homebuilders for our new home. We were pleased to find Omega still dedicated to building homes in our area in 2008. Once again, they made our dream a reality. The architecture of the home is sound. Everything functions properly. We appreciate a unique character in all Omega homes we have viewed. We encourage anyone buying a home to take a look at what Omega has to offer. They have continued customer service. One promising feature of our home is the spray-foam insulation. We were given the option to upgrade to this technology which has significantly decreased our energy consumption. We are proud of our new home. ”
|
 |
Donna & Chuck Christian
“We had been looking for a home for some time. No matter how much we looked around the Temple area, we kept coming back to Valley Ranch. I wondered many times just why we bothered – we couldn’t afford a new home! Laura Abel was so patient with us as we muddled our way through floor plan selection, price range, financing, etc. All the right elements seemed to come together just as times seemed so bad. The Omega home met all our requirements at a price we could afford. The entire Omega team was working very hard for us and found a way for our dream house to be realized. We are truly blessed!”
|
 |
Elizabeth & Danny Webb
“We have been so blessed by our Omega Home. After researching several builders, we knew that Omega was the best choice for us. With an incredible reputation and patience for all our many questions, the choice was simple. In the beginning, the process of building a house seemed daunting, yet Omega made it seem so effortless. They were very patient as we selected our neighborhood, lot, and, floor plan. With their interior designer, we were able to pick out all of workings of our house and watch it become a home. Our builder, explained all the inner workings of our home so we could fully understand how to make our home work the best. We are looking forward to many years in our home and know that our home has the quality to last well into the future. Thank you so much Omega for making our dreams come true!”
|
 |
Gladys & Marc Coleman
"We looked for a long time to find all the requirements that we wanted in our new home. We found exactly what we wanted and bought it… our second Omega Home. We found our home on the Omega website and called an Omega sales consultant, and from that moment on, the whole process and transition went smoothly. We worked with Steve, Omega’s builder of our home; his knowledge and professionalism was awesome. Our experience with Omega Builders customer service has been phenomenal. We thank God for our home dream come true and in having such a professional and friendly group of people as the Omega Builders family."
|
 |
Lonny and Sharon Souter
"We are very happy with our new home from Omega Builders. We found the purchase process ran very smoothly and we attribute that to those who worked with us, primarily Steve and Laura. We found them responsive to our questions and requests in a timely, efficient and honest manner. We chose Omega builders after looking at other builders for three primary reasons: 1. the finish work in the home, particularly the trim and color coordination; 2, the quality of the structural skeleton, the hardware (sinks, faucets, etc) and the kitchen appliances and 3.the home's elegance and completeness throughout, the attention to detail and correcting any concerns was unequaled. We have been through the sale and purchase process many times, and the process with Omega was superior. We would recommend them to our closest friends and family."
|
 |
Phil & Eileen Dalton
“Omega Builders stands by their product… In July of this year, we passed our first year of occupancy in our Omega home in Red Rock Hills. We had been thoroughly briefed at closing by the Omega staff that this was an important milestone in that all construction or equipment problems discovered during that first year needed to be brought to their attention for correction at that time. These weren't just empty words; they really took what they said to heart. They wanted a listing of all problems, not just those small aggravating ones; they asked us to make a complete inspection throughout the house. As a result, a detailed list of issues were turned in to Customer Service.
All the items on our list were scheduled and corrected in a short period of time in a very professional, no-nonsense manner. As an example of this positive approach to getting things right, our kitchen range had been worked on by three different service companies over several months, but was still not functioning satisfactorily. A new range was secured from the manufacturer, delivered and installed, permanently solving the problem. Bottom line… if you do business with Omega Builders, you should expect the best because that is what the Omega staff will give you. Their staff is all professionals who do good, honest work and then proudly stand behind their product.”
|
 |
Karen & Don Parker, Riley, Ryan, Rachel & Abby
"We were very pleased with our experience building a home with Omega. As first time homebuilders, Omega took us through the process step by step and made it as smooth as possible. Although it is a time-consuming process, we had very few bumps along the way. And the finished product was worth it! We love our home!! We've also been very impressed with the customer service since moving in. At both our 90-day and 1-year marks, the contractors responded quickly, as scheduled and fixed the problem. Thanks, Omega!"
|
 |
Brian & Joely Lux
"Omega Homes did not only build us a house, they built us our HOME including all the custom changes we wanted."
|
 |
Yara & Michael Thomas
“Laura, our new home counselor, was excellent... we would always buy from Laura. Our Omega Home is very well designed and makes good use of space. We are very well pleased and would buy another home from Omega."
|
 |
Julie & Benito Navarro
“Andrea was very responsive to all our questions and concerns before and after contracting. She always returned our call immediately which is important to us! Excellent customer service!
|
 |
Grace & Terry Boles
“The value and quality of our home is excellent. All service repairs have been handled quickly. The experience was easy, buying a home from Omega… good service and very professional people. We would definitely recommend Omega Builders to others.”
|
Kathy Stringer
“Your Builder was amazing… not only taking care of everything, in spite of all the other projects he had going on, but how friendly and personal he is. He rectified several things I had been dissatisfied with and which I know is his job, but it made me more apt to recommend Omega. I compared Omega and the other builders weren’t even considered after looking at their workmanship (and reputation). I am very happy with the experience, to be honest!"
Jason, Tammy & Maggie Hodnick
“We want to say Thank You for building us such a beautiful home. Our home buying experience with you has been Great!!! We will refer you to my friends. Look forward to seeing you in the future.”
|